Privacy Policy
Your Privacy Matters - Our Commitment to Data Protection
At LinkBeams, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website, mobile application, or services. We are committed to transparency and giving you control over your personal data.
1. INFORMATION WE COLLECT
Information You Provide Directly:
- Account Information: Name, email address, phone number, shipping/billing addresses
- Payment Information: Credit card details, billing information (processed securely through encrypted payment processors)
- Communications: Messages sent through our contact forms, live chat, or customer service interactions
- Reviews & Feedback: Product reviews, testimonials, and feedback you choose to share
- Preferences: Product preferences, wishlist items, notification settings
Information Collected Automatically:
- Website Usage: Pages visited, time spent, click patterns, search queries
- Device Information: IP address, browser type, operating system, device identifiers
- Cookies & Tracking: We use cookies to enhance your experience and analyze website performance
- Location Data: General location information based on IP address (not precise location)
Information from Third Parties:
- Social Media: If you connect social media accounts, we may receive public profile information
- Payment Processors: Transaction confirmation and fraud prevention data
- Shipping Partners: Delivery confirmation and tracking information
2. HOW WE USE YOUR INFORMATION
Essential Business Operations:
- Process and fulfill your orders
- Communicate about your purchases, shipping, and account
- Provide customer support and respond to inquiries
- Process returns, refunds, and warranty claims
Service Improvement:
- Analyze website usage to improve user experience
- Develop new products and features
- Conduct market research and analytics
- Personalize your shopping experience
Marketing Communications (With Your Consent):
- Send promotional emails about new products and special offers
- Provide personalized product recommendations
- Notify you about relevant sales and discounts
- Share educational content about technology and gadgets
Legal and Security:
- Prevent fraud and unauthorized transactions
- Comply with legal obligations and regulations
- Protect our business interests and enforce our terms
- Maintain security and integrity of our systems
3. INFORMATION SHARING & DISCLOSURE
We Do NOT Sell Your Personal Information
We Share Information Only When:
Service Providers: We work with trusted third-party companies to provide services:
- Payment processing (Stripe, PayPal, etc.)
- Shipping and logistics (FedEx, UPS, DHL)
- Email marketing (with your consent)
- Customer service tools
- Website analytics (Google Analytics, with anonymized data)
Legal Requirements: We may disclose information when required by law:
- Court orders or legal processes
- Government investigations
- Protecting our legal rights
- Preventing fraud or harm
Business Transfers: In the event of a merger, acquisition, or asset sale, customer information may be transferred as part of the business assets.
With Your Consent: We may share information for other purposes with your explicit consent.
4. DATA SECURITY & PROTECTION
Security Measures:
- SSL encryption for all data transmission
- PCI DSS compliance for payment processing
- Regular security audits and vulnerability assessments
- Secure data storage with restricted access
- Employee training on data privacy and security
Data Retention:
- Account information: Retained while your account is active
- Order history: Retained for 7 years for business and legal purposes
- Marketing preferences: Retained until you opt-out
- Website analytics: Anonymized data retained for 26 months
5. YOUR PRIVACY RIGHTS
Access & Control:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Portability: Receive your data in a machine-readable format
- Opt-Out: Unsubscribe from marketing communications at any time
How to Exercise Your Rights:
- Email us at linkbeams39@gmail.com
- Use your account settings to update preferences
- Click "unsubscribe" links in marketing emails
- Contact our customer service team
6. COOKIES & TRACKING TECHNOLOGIES
Types of Cookies We Use:
- Essential Cookies: Required for website functionality
- Performance Cookies: Help us understand how you use our site
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements (with consent)
Cookie Control: You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality.
7. INTERNATIONAL DATA TRANSFERS
If you are located outside the United States, your information may be transferred to and processed in the US. We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.
8. CHILDREN'S PRIVACY
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it immediately.
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. PRIVACY POLICY UPDATES
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated via:
- Email notification to registered users
- Prominent notice on our website
- Updated "Last Modified" date on this policy
11. CONTACT US
Questions about this Privacy Policy?