Contact Us

Get Expert Help When You Need It

At LinkBeams, exceptional customer service is just as important as our premium products. Our dedicated support team combines technical expertise with genuine care to ensure your experience exceeds expectations.

🚀 Instant Support Options

Live Chat - Available 24/7 Get immediate help from our tech-savvy support team. Our live chat specialists are trained on every product we sell and can provide:

  • Real-time order assistance
  • Technical product guidance
  • Instant troubleshooting support
  • Product compatibility advice
  • Shipping updates and tracking

Support Hours:

  • Monday-Friday: 7 AM - 9 PM EST
  • Saturday-Sunday: 9 AM - 7 PM EST
  • Holiday Hours: 10 AM - 6 PM EST

📧 Email Support - Detailed Assistance

General Support: linkbeams39@gmail.com Response time: Within 2 hours during business 

🎯 Specialized Support Teams

Technical Support Specialists Our certified tech experts help with:

  • Product setup and configuration
  • Compatibility questions
  • Performance optimization
  • Troubleshooting complex issues
  • Integration with existing devices

Order & Shipping Specialists Dedicated team for:

  • Order modifications and cancellations
  • Shipping upgrades and changes
  • Delivery tracking and updates
  • International shipping questions
  • Customs and duties assistance

Returns & Warranty Team

Expert handling of:

  • Product returns and exchanges
  • Warranty claims and repairs
  • Defective product replacements
  • Quality concerns and feedback
  • Satisfaction guarantee processing

🎯 Our Customer Service Promise

  • Fast Response: 90% of inquiries resolved within 4 hours
  • Expert Knowledge: All support staff trained on every product
  • Follow-Up: We check back to ensure your issue is fully resolved
  • Satisfaction Guarantee: If we can't solve your problem, we'll make it right

📈 Customer Satisfaction Stats

  • 98.7% Customer satisfaction rating
  • 4.9/5 Average support experience rating
  • Under 2 minutes Average phone wait time
  • 94% First-contact resolution rate

Your success with our products is our success. We're here to help you get the most out of your LinkBeams experience.